Wire Transfer

clock 6-minute read calender 1.2.4 | updated Aug. 07, 2024

Transfer money by wire for urgent payments or large volume transactions

What you can doEndpoint
Health checkget /rtp/v1/payment/healthCheck
Get the status with the transaction IDget /rtp/v1/payment/status/transactionId/{transactionId}
Get the status with the request reference numberget /rtp/v1/payment/status/debitAccount/{debitAccount}/reference/{reference}
Send a wire transferpost /rtp/v1/payment/initiate
Perform validation checkspost /rtp/v1/payment/validate

Before you begin

All KeyBank APIs require certificates, user credentials, and certain permissions. Check out our Getting Started Guide to learn more.

 

Two in one

At KeyBank, the RTP and wire payment APIs are a single API product with two service capabilities. You need specific permissions to access either the RTP Send Payment API or the Wires Transfer API.

Wire transfers are great for urgent payments and suitable for large volume transactions. Use the Wire Origination API for urgent or time-sensitive transactions, such as large business payments or real estate transactions.

Wire transfers move money from one bank account to another. KeyBank transfers your funds using the secure SWIFT (Society for Worldwide Interbank Financial Telecommunication) system and Fedwire Clearing House. Through our secure network, wire transfers typically involve a processing time that can vary from a few hours to several business days depending on factors such as banks involved and any other intermediary institutions. Banks typically initiate and process wire transfers to provide a direct and expedited method of transferring funds. Usually, wire transfers involve a fee per transmission which can vary depending on the banks involved and the currency used.

The main difference between RTP payments and wire transfers is in their speed and settlement process. RTP payments are designed for real-time transfers, providing immediate availability of funds, while wire transfers may take longer to process and settle.

Payment chain parties

The two calls - initiate a payment and validate a payment - have the party object. This is a reusable object that has details about the person or entity sending a payment and the one receiving the payment. The party object reflects the payment chain of events. Use the request fields to direct the payment transaction from one account to another.

 

ORDERPAYMENT CHAINREQUEST FIELDS TO USE
1The individual or organization sends the payment.Enter the debit account number of the individual or organization in debitParty.
2The financial institution of the debit account holder transfers the funds.We assume this is KeyBank. Enter the ABA or routing number for the financial institution in debitPartyBank.
3The financial institution that services the recipient’s account receives the funds.Enter the US ABA number for the financial institution in creditPartyBank.
4The beneficiary party receives the funds.Enter the account number of the beneficiary in creditParty.

 

API requirements

KeyClientId: When you initiate or validate a payment, you are required to provide the KeyClientId in the request header. The KeyClientId is a 32-character string provided by KeyBank during the onboarding process. This field is not the same as your client credentials (part of your API keys needed to obtain an access token).

 

Psst...pass this note

Want to apply a custom message or tags to your transaction? The custom data feature is available when you send or validate a payment. Define the custom data in the request payload. Learn more about our custom data feature here.


get /rtp/v1/payment/healthCheck

Verify you can connect to the API service. A bearer token is required.

NAMETYPEDESCRIPTION
StatusoptionalstringThe status of the health check response.
SourceoptionalstringThe system that produces the health response. The origin of the response can be 'Gateway' or 'Roundtrip.' Roundtrip returns a response from the farthest system involved.
TimestampoptionalstringThe date (YYYY-MM-DD) and time (HH:MM:SS) of response from the API service.
ClientIpoptionalstringThe client IP address the gateway receives from the request.
X-Forwarded-ForoptionalstringThe sequence of the IP addresses for systems between the client and the gateway. Addresses are separated by a comma.

Response example (200)

copylink
{
    "Status": "Ok",
    "Source": "Roundtrip",
    "Timestamp": "2022-09-16T02:36:20",
    "ClientIp": "156.77.111.28",
    "X-Forwarded-For": "[156.77.111.28]"
}

get /rtp/v1/payment/status/transactionId/{transactionId}

Get the status of a wire transfer.

With GET methods, use a cURL command to generate your request. Select Copy code for easy copy and paste into your command line. Modify the required fields with your information.

header FIELDTYPEDESCRIPTION
KeyClientIdoptionalstringThis value is provided by KeyBank during onboarding and is different from your client credentials. This is required for each call for RTP or Wire transactions.
path FIELDTYPEDESCRIPTION
transactionIdrequiredstringThe unique ID number associated with the original payment request.

Request example

curl --location: 'https://partner-api-qv.keybank.com/rtp/v1/payment/status/transactionId/test123321'
--header 'KeyClientId: testwUhSQADUD4DwYyZz2hZkwLqsoFGK'
--header 'Accept: application/json'
--header 'Authorization: Bearer testZcKJDWnwDWmmf9qah6PJvPy8'
NAMETYPEDESCRIPTION
statusrequiredObjectpaymentStatus
transactionIdoptionalstringThe unique ID number associated with the original payment request.
requestReferenceoptionalstringA reference value for the original request that is useful for traceability and reporting. The ID cannot exceed 35 characters.
sendersReferenceoptionalstringA reference value provided by the sender. For outbound payments, this value is the same as the transaction ID. The ID cannot exceed 35 characters.
receiversReferenceoptionalstringA reference value for the beneficiary. This value cannot exceed 140 characters.
debitAccountNumberoptionalstringDebit account number
creditAccountNumberoptionalstringCredit account number
valueDateoptionalstringThe date (YYYY-MM-DD) the transfer occurred.
transferAmountoptionalintegerAmount of money to transfer in the correct currency format.
transferCurrencyoptionalstringCurrency code for the transfer amount.
erroroptionalObjectpaymentError
doddFrankoptionalObjectnoYesType
clearingSystemReferenceoptionalstringEnter a reference value for the beneficiary. This value cannot exceed 140 characters.

Response example (200)

copylink
{
    "status": "COMPLETED",
    "transactionId": "US21052400000000",
    "requestReference": "RR-KEY-999999-01",
    "sendersReference": "SR-KEY-999999-01",
    "receiversReference": "INVC0054321",
    "debitAccountNumber": "12345",
    "creditAccountNumber": "987654321",
    "valueDate": "2023-05-08",
    "transferAmount": 10,
    "transferCurrency": "USD",
    "doddFrank": "NO"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (400)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "US21052400000000",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "status": "FAILED",
        "transactionId": "rrt-770941720727587-2383364-1",
        "requestReference": "RR-220818-01",
        "sendersReference": "SR-220818-01",
        "valueDate": 1683676800,
        "error": {
            "code": "KEY-1006",
            "title": "Required field missing",
            "description": "The object creditPartyBank is required in the request."
        }
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (401)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "TransactionId": "rrt-621075741872460927-c-gce-9129-15867185-4",
    "X-CorrelationId": "80457bcb-2c3b-8c55-8cd6-3520c3157e8f",
    "TransactionTime": "2022-04-04T11:41:13.754Z",
    "ServiceError": {
        "status": "ERROR",
        "transactionId": "rrt-621075741872460927",
        "requestReference": "REQUEST-REF-220314.1",
        "sendersReference": "SENDER-REF-220314.1",
        "valueDate": "06-10-2023",
        "error": {
            "code": "KEY-0006",
            "title": "Not authorized for requested service",
            "description": "Check your credentials."
        },
        "doddFrank": "NO"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (403)

copylink
{
    "ErrorMessage": "Access to requested resource is forbidden.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (404)

copylink
{
    "ErrorMessage": "Requested resource is not found, please verify the resource and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (405)

copylink
{
    "ErrorMessage": "Requested method is not allowed, please verify the method and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (415)

copylink
{
    "ErrorMessage": "Requested media type is not allowed, please verify the media type and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (429)

copylink
{
    "ErrorMessage": "Number requests threshold reached, please resubmit the request after sometime.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (500)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "TransactionId": "359681587523_SR-RMC-210729-11081",
    "X-CorrelationId": "7ad7fdfb-2ade-a3ab-b97c-523dc5312688",
    "TransactionTime": "2022-04-05T07:59:15.422Z",
    "ServiceError": {
        "status": "ERROR",
        "transactionId": "rrt-621075741872460927",
        "requestReference": "REQUEST-REF-220314.1",
        "sendersReference": "SENDER-REF-220314.1",
        "valueDate": "06-10-2023",
        "error": {
            "code": "KEY-9999",
            "title": "Unknown error",
            "description": "Payment Initiation ServiceException: AUTHENTICATION_FAILURE Unable to logon with the supplied credentials."
        },
        "doddFrank": "NO"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (502)

copylink
{
    "ErrorMessage": "Error received from backend service",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Connectivity error occurred with the downstream service (unexpected EOF at target). Please check with application support team before resubmitting the request"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (503)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Service is currently unavailable (NoActiveTargets), please check with application support before resubmitting the request."
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (504)

copylink
{
    "ErrorMessage": "Your request took too long to process. Please try again.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Request could not be processed on time (gateway timeout). Please wait a moment and resubmit the request."
    }
}

get /rtp/v1/payment/status/debitAccount/{debitAccount}/reference/{reference}

Get the status of a payment with the debit account number of the payment originator and the request reference number. This call is typically used for troubleshooting an issue with timing or a technical error with a payment transaction. You can assign a request reference number when you initiate or validate a payment. This number is metadata for backend traceability and is not sent with the payment. Use this number with the debit account number for the originating payment. The account number and request reference number must be unique; you cannot use the same request reference number for different transactions.

With GET methods, use a cURL command to generate your request. Select Copy code for easy copy and paste into your command line. Modify the required fields with your information.

 

header FIELDTYPEDESCRIPTION
KeyClientIdoptionalstringThis value is provided by KeyBank during onboarding and is different from your client credentials. This is required for each call for RTP or Wire transactions.
path FIELDTYPEDESCRIPTION
debitAccountrequiredstringThe debit account number of the originator.
referencerequiredstringThe unique request reference number from the original payment request.

Request example

curl --location: 'https://partner-api-qv.keybank.com/rtp/v1/payment/status/debitAccount/12345/reference/RR-KEY-999999-01'
--header 'KeyClientId: testwUhSQADUD4DwYyZz2hZkwLqsoFGK'
--header 'Accept: application/json'
--header 'Authorization: Bearer testZcKJDWnwDWmmf9qah6PJvPy8'
NAMETYPEDESCRIPTION
statusrequiredObjectpaymentStatus
transactionIdoptionalstringThe unique ID number associated with the original payment request.
requestReferenceoptionalstringA reference value for the original request that is useful for traceability and reporting. The ID cannot exceed 35 characters.
sendersReferenceoptionalstringA reference value provided by the sender. For outbound payments, this value is the same as the transaction ID. The ID cannot exceed 35 characters.
receiversReferenceoptionalstringA reference value for the beneficiary. This value cannot exceed 140 characters.
debitAccountNumberoptionalstringDebit account number
creditAccountNumberoptionalstringCredit account number
valueDateoptionalstringThe date (YYYY-MM-DD) the transfer occurred.
transferAmountoptionalintegerAmount of money to transfer in the correct currency format.
transferCurrencyoptionalstringCurrency code for the transfer amount.
erroroptionalObjectpaymentError
doddFrankoptionalObjectnoYesType
clearingSystemReferenceoptionalstringEnter a reference value for the beneficiary. This value cannot exceed 140 characters.

Response example (200)

copylink
{
    "status": "COMPLETED",
    "transactionId": "US21052400000000",
    "requestReference": "RR-KEY-999999-01",
    "sendersReference": "SR-KEY-999999-01",
    "receiversReference": "INVC0054321",
    "debitAccountNumber": "12345",
    "creditAccountNumber": "987654321",
    "valueDate": "2023-05-08",
    "transferAmount": 10,
    "transferCurrency": "USD",
    "doddFrank": "NO"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (400)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "US21052400000000",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "status": "FAILED",
        "transactionId": "rrt-770941720727587-2383364-1",
        "requestReference": "RR-220818-01",
        "sendersReference": "SR-220818-01",
        "valueDate": 1683676800,
        "error": {
            "code": "KEY-1006",
            "title": "Required field missing",
            "description": "The object creditPartyBank is required in the request."
        }
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (401)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "TransactionId": "rrt-621075741872460927-c-gce-9129-15867185-4",
    "X-CorrelationId": "80457bcb-2c3b-8c55-8cd6-3520c3157e8f",
    "TransactionTime": "2022-04-04T11:41:13.754Z",
    "ServiceError": {
        "status": "ERROR",
        "transactionId": "rrt-621075741872460927",
        "requestReference": "REQUEST-REF-220314.1",
        "sendersReference": "SENDER-REF-220314.1",
        "valueDate": "06-10-2023",
        "error": {
            "code": "KEY-0006",
            "title": "Not authorized for requested service",
            "description": "Check your credentials."
        },
        "doddFrank": "NO"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (403)

copylink
{
    "ErrorMessage": "Access to requested resource is forbidden.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (404)

copylink
{
    "ErrorMessage": "Requested resource is not found, please verify the resource and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (405)

copylink
{
    "ErrorMessage": "Requested method is not allowed, please verify the method and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (415)

copylink
{
    "ErrorMessage": "Requested media type is not allowed, please verify the media type and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (429)

copylink
{
    "ErrorMessage": "Number requests threshold reached, please resubmit the request after sometime.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (500)

copylink
{
    "ErrorMessage": "Error received from backend service",
    "TransactionId": "359681587523_SR-RMC-210729-11081",
    "X-CorrelationId": "7ad7fdfb-2ade-a3ab-b97c-523dc5312688",
    "TransactionTime": "2022-04-05T07:59:15.422Z",
    "ServiceError": {
        "status": "ERROR",
        "transactionId": "rrt-621075741872460927",
        "requestReference": "REQUEST-REF-220314.1",
        "sendersReference": "SENDER-REF-220314.1",
        "valueDate": "06-10-2023",
        "error": {
            "code": "KEY-9999",
            "title": "Unknown error",
            "description": "Payment Initiation ServiceException: AUTHENTICATION_FAILURE Unable to logon with the supplied credentials."
        },
        "doddFrank": "NO"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (502)

copylink
{
    "ErrorMessage": "Error received from backend service",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Connectivity error occurred with the downstream service (unexpected EOF at target). Please check with application support team before resubmitting the request"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (503)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Service is currently unavailable (NoActiveTargets), please check with application support before resubmitting the request."
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (504)

copylink
{
    "ErrorMessage": "Error received from backend service",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Request could not be processed on time (gateway timeout). Please wait a moment and resubmit the request."
    }
}

post /rtp/v1/payment/initiate

Send a wire transfer. Use the requestedService parameter to define the transaction as Wire. With the party object, you can define the receiver as an individual, corporation, or financial institution in the payment chain.

header FIELDTYPEDESCRIPTION
KeyClientIdrequiredstringThis value is provided by KeyBank during onboarding and is different from your client credentials. This is required for each call for RTP or Wire transactions.
BODY FIELDTYPEDESCRIPTION
requestedServicerequiredstringThe type of payment transaction. The transaction request is valid only for the API products with granted access. Valid values: RTP, WIRE
requestReferencerequiredstringA reference value for the original request that is useful for traceability and reporting. The ID cannot exceed 35 characters.
typerequiredstringFor RTP, the type can show if the transaction is a PAYMENT or a DRAFT. For Wire transfers, the type is always DRAFT. 
requestedValueDaterequiredstringDate (YYYY-MM-DD) the transfer will occur.
originatorReferenceoptionalstringAn additional reference value that is meaningful to the party originating the payment.
sendersReferencerequiredstringA reference value provided by the sender. For outbound payments, this value is the same as the transaction ID. The ID cannot exceed 35 characters.
receiversReferenceoptionalstringA reference value for the beneficiary. This value cannot exceed 140 characters.
bankToBankInstructionsoptionalstringArea to share messages or instructions from one bank to another bank.
ultimateDebitPartyoptionalObjectultParty
debitPartyrequiredObjectparty
debitPartyBankoptionalObjectparty
intermediaryBank1optionalObjectparty
intermediaryBank2optionalObjectparty
intermediaryBank3optionalObjectparty
creditPartyBankrequiredObjectparty
creditPartyrequiredObjectparty
transferAmountrequirednumberAmount of money to transfer in the correct currency format.
transferCurrencyrequiredstringCurrency code for the transfer amount.
externalTemplateNameoptionalstringTBD
customDataoptionalstringThe values for custom data is defined by the client. This free-form text field can contain up to 500 alphanumeric characters. Custom information stays with the transaction through its lifecycle.

Request example

copylink
{
    "requestedService": "WIRE",
    "requestReference": "AZX01234567891011",
    "type": "PAYMENT",
    "sendersReference": "INVC0012345",
    "receiversReference": "INVC0054321",
    "requestedValueDate": 1621814400,
    "debitParty": {
        "name": "YOUR COMPANY NAME HERE",
        "accountNumber": "001122334455"
    },
    "creditPartyBank": {
        "name": "BENEFICIARY BANK NAME",
        "aba": "000000000"
    },
    "creditParty": {
        "name": "BENEFICIARY NAME",
        "accountNumber": "987654321",
        "postalAddress": {
            "adrLine": [
                "BENEFICIARY ADDRESS LINE 1",
                "BENEFICIARY ADDRESS LINE 2"
            ]
        }
    },
    "transferAmount": 10,
    "transferCurrency": "USD"
}
NAMETYPEDESCRIPTION
statusrequiredObjectpaymentStatus
transactionIdoptionalstringThe unique ID number associated with the original payment request.
requestReferenceoptionalstringA reference value for the original request that is useful for traceability and reporting. The ID cannot exceed 35 characters.
sendersReferenceoptionalstringA reference value provided by the sender. For outbound payments, this value is the same as the transaction ID. The ID cannot exceed 35 characters.
receiversReferenceoptionalstringA reference value for the beneficiary. This value cannot exceed 140 characters.
debitAccountNumberoptionalstringDebit account number
creditAccountNumberoptionalstringCredit account number
valueDateoptionalstringThe date (YYYY-MM-DD) the transfer occurred.
transferAmountoptionalintegerAmount of money to transfer in the correct currency format.
transferCurrencyoptionalstringCurrency code for the transfer amount.
erroroptionalObjectpaymentError
doddFrankoptionalObjectnoYesType
clearingSystemReferenceoptionalstringEnter a reference value for the beneficiary. This value cannot exceed 140 characters.

Response example (200)

copylink
{
    "status": "IN_PROCESS",
    "transactionId": "US23050800214592",
    "requestReference": "AZX01234567891011",
    "sendersReference": "INVC0012345",
    "receiversReference": "INVC0054321",
    "debitAccountNumber": "001122334455",
    "creditAccountNumber": "987654321",
    "valueDate": "2023-05-08",
    "transferAmount": 10,
    "transferCurrency": "USD"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (400)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "US21052400000000",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "status": "FAILED",
        "transactionId": "rrt-770941720727587-2383364-1",
        "requestReference": "RR-220818-01",
        "sendersReference": "SR-220818-01",
        "valueDate": 1683676800,
        "error": {
            "code": "KEY-1006",
            "title": "Required field missing",
            "description": "The object creditPartyBank is required in the request."
        }
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (401)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "TransactionId": "rrt-621075741872460927-c-gce-9129-15867185-4",
    "X-CorrelationId": "80457bcb-2c3b-8c55-8cd6-3520c3157e8f",
    "TransactionTime": "2022-04-04T11:41:13.754Z",
    "ServiceError": {
        "status": "ERROR",
        "transactionId": "rrt-621075741872460927",
        "requestReference": "REQUEST-REF-220314.1",
        "sendersReference": "SENDER-REF-220314.1",
        "valueDate": "06-10-2023",
        "error": {
            "code": "KEY-0006",
            "title": "Not authorized for requested service",
            "description": "Check your credentials."
        },
        "doddFrank": "NO"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (403)

copylink
{
    "ErrorMessage": "Access to requested resource is forbidden.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (404)

copylink
{
    "ErrorMessage": "Requested resource is not found, please verify the resource and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (405)

copylink
{
    "ErrorMessage": "Requested method is not allowed, please verify the method and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (415)

copylink
{
    "ErrorMessage": "Requested media type is not allowed, please verify the media type and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (429)

copylink
{
    "ErrorMessage": "Number requests threshold reached, please resubmit the request after sometime.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (500)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "TransactionId": "359681587523_SR-RMC-210729-11081",
    "X-CorrelationId": "7ad7fdfb-2ade-a3ab-b97c-523dc5312688",
    "TransactionTime": "2022-04-05T07:59:15.422Z",
    "ServiceError": {
        "status": "ERROR",
        "transactionId": "rrt-621075741872460927",
        "requestReference": "RR-RMC-210720-0123458981",
        "sendersReference": "SR-RMC-210729-11081",
        "valueDate": "06-10-2023",
        "error": {
            "code": "KEY-9999",
            "title": "Unknown error",
            "description": "Payment Initiation ServiceException: AUTHENTICATION_FAILURE Unable to logon with the supplied credentials."
        },
        "doddFrank": "NO"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (502)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Connectivity error occurred with the downstream service (unexpected EOF at target). Please check with application support team before resubmitting the request"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (503)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Service is currently unavailable (NoActiveTargets), please check with application support before resubmitting the request."
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (504)

copylink
{
    "ErrorMessage": "Error received from backend service",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Request could not be processed on time (gateway timeout). Please wait a moment and resubmit the request."
    }
}

post /rtp/v1/payment/validate

This call performs all the validation checks needed to initiate a payment without creating a payment.

header FIELDTYPEDESCRIPTION
KeyClientIdrequiredstringThis value is provided by KeyBank during onboarding and is different from your client credentials. This is required for each call for RTP or Wire transactions.
BODY FIELDTYPEDESCRIPTION
requestedServicerequiredstringThe type of payment transaction. The transaction request is valid only for the API products with granted access. Valid values: RTP, WIRE
requestReferencerequiredstringA reference value for the original request that is useful for traceability and reporting. The ID cannot exceed 35 characters.
typerequiredstringFor RTP, the type can show if the transaction is a PAYMENT or a DRAFT. For Wire transfers, the type is always DRAFT. 
requestedValueDaterequiredstringDate (YYYY-MM-DD) the transfer will occur.
originatorReferenceoptionalstringAn additional reference value that is meaningful to the party originating the payment.
sendersReferencerequiredstringA reference value provided by the sender. For outbound payments, this value is the same as the transaction ID. The ID cannot exceed 35 characters.
receiversReferenceoptionalstringA reference value for the beneficiary. This value cannot exceed 140 characters.
bankToBankInstructionsoptionalstringArea to share messages or instructions from one bank to another bank.
ultimateDebitPartyoptionalObjectultParty
debitPartyrequiredObjectparty
debitPartyBankoptionalObjectparty
intermediaryBank1optionalObjectparty
intermediaryBank2optionalObjectparty
intermediaryBank3optionalObjectparty
creditPartyBankrequiredObjectparty
creditPartyrequiredObjectparty
transferAmountrequirednumberAmount of money to transfer in the correct currency format.
transferCurrencyrequiredstringCurrency code for the transfer amount.
externalTemplateNameoptionalstringTBD
customDataoptionalstringThe values for custom data is defined by the client. This free-form text field can contain up to 500 alphanumeric characters. Custom information stays with the transaction through its lifecycle.

Request example

copylink
{
    "requestedService": "WIRE",
    "requestReference": "AZX01234567891011",
    "type": "PAYMENT",
    "requestedValueDate": 1621814400,
    "originatorReference": "",
    "sendersReference": "INVC0012345",
    "receiversReference": "INVC0054321",
    "ultimateDebitParty": {
        "name": ""
    },
    "debitParty": {
        "name": "YOUR COMPANY NAME HERE",
        "accountNumber": "001122334455"
    },
    "debitPartyBank": {
        "name": ""
    },
    "creditPartyBank": {
        "name": "BENEFICIARY BANK NAME",
        "aba": "000000000"
    },
    "creditParty": {
        "name": "BENEFICIARY NAME",
        "accountNumber": "987654321",
        "postalAddress": {
            "adrLine": [
                "BENEFICIARY ADDRESS LINE 1",
                "BENEFICIARY ADDRESS LINE 2"
            ]
        }
    },
    "transferAmount": 10,
    "transferCurrency": "USD",
    "customData": ""
}
NAMETYPEDESCRIPTION
statusrequiredObjectpaymentStatus
transactionIdoptionalstringThe unique ID number associated with the original payment request.
requestReferenceoptionalstringA reference value for the original request that is useful for traceability and reporting. The ID cannot exceed 35 characters.
sendersReferenceoptionalstringA reference value provided by the sender. For outbound payments, this value is the same as the transaction ID. The ID cannot exceed 35 characters.
receiversReferenceoptionalstringA reference value for the beneficiary. This value cannot exceed 140 characters.
debitAccountNumberoptionalstringDebit account number
creditAccountNumberoptionalstringCredit account number
valueDateoptionalstringThe date (YYYY-MM-DD) the transfer occurred.
transferAmountoptionalintegerAmount of money to transfer in the correct currency format.
transferCurrencyoptionalstringCurrency code for the transfer amount.
erroroptionalObjectpaymentError
doddFrankoptionalObjectnoYesType
clearingSystemReferenceoptionalstringEnter a reference value for the beneficiary. This value cannot exceed 140 characters.

Response example (200)

copylink
{
    "status": "VALID",
    "transactionId": "XZ23050714000000",
    "requestReference": "testWBB25889710252",
    "sendersReference": "INVC0012345",
    "receiversReference": "INVC0054321",
    "debitAccountNumber": "12345",
    "creditAccountNumber": "987654321",
    "transferAmount": 10,
    "transferCurrency": "USD"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (400)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "US21052400000000",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "status": "FAILED",
        "transactionId": "rrt-770941720727587-2383364-1",
        "requestReference": "RR-220818-01",
        "sendersReference": "SR-220818-01",
        "valueDate": 1683676800,
        "error": {
            "code": "KEY-1006",
            "title": "Required field missing",
            "description": "The object creditPartyBank is required in the request."
        }
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (401)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "TransactionId": "rrt-621075741872460927-c-gce-9129-15867185-4",
    "X-CorrelationId": "80457bcb-2c3b-8c55-8cd6-3520c3157e8f",
    "TransactionTime": "2022-04-04T11:41:13.754Z",
    "ServiceError": {
        "status": "ERROR",
        "transactionId": "rrt-621075741872460927",
        "requestReference": "REQUEST-REF-220314.1",
        "sendersReference": "SENDER-REF-220314.1",
        "valueDate": "06-10-2023",
        "error": {
            "code": "KEY-0006",
            "title": "Not authorized for requested service",
            "description": "Check your credentials."
        },
        "doddFrank": "NO"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (403)

copylink
{
    "ErrorMessage": "Access to requested resource is forbidden.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (404)

copylink
{
    "ErrorMessage": "Requested resource is not found, please verify the resource and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (405)

copylink
{
    "ErrorMessage": "Requested method is not allowed, please verify the method and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (415)

copylink
{
    "ErrorMessage": "Requested media type is not allowed, please verify the media type and resubmit the request.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (429)

copylink
{
    "ErrorMessage": "Number requests threshold reached, please resubmit the request after sometime.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z"
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (500)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "TransactionId": "359681587523_SR-RMC-210729-11081",
    "X-CorrelationId": "7ad7fdfb-2ade-a3ab-b97c-523dc5312688",
    "TransactionTime": "2022-04-05T07:59:15.422Z",
    "ServiceError": {
        "status": "ERROR",
        "transactionId": "rrt-621075741872460927",
        "requestReference": "REQUEST-REF-220314.1",
        "sendersReference": "SENDER-REF-220314.1",
        "valueDate": "06-10-2023",
        "error": {
            "code": "KEY-9999",
            "title": "Unknown error",
            "description": "Payment Initiation ServiceException: AUTHENTICATION_FAILURE Unable to logon with the supplied credentials.",
            "detail": {
                "code": "KEY-1005",
                "title": "Error",
                "description": "Additional information about error code."
            }
        },
        "doddFrank": "NO"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (502)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Connectivity error occurred with the downstream service (unexpected EOF at target). Please check with application support team before resubmitting the request"
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (503)

copylink
{
    "ErrorMessage": "Error received from backend service.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Service is currently unavailable (NoActiveTargets), please check with application support before resubmitting the request."
    }
}
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError

Response example (504)

copylink
{
    "ErrorMessage": "Your request took too long to process. Please try again.",
    "X-CorrelationId": "2ebd5c24-0e8d-5a70-0e91-ffd2727c1aab",
    "TransactionId": "rrt-7709400285867417207-b-gce-27587-2383364-1",
    "TransactionTime": "2021-06-11T16:31:34.041Z",
    "ServiceError": {
        "ConnectError": "Request could not be processed on time (gateway timeout). Please wait a moment and resubmit the request."
    }
}
NAMETYPEDESCRIPTION
ConnectErroroptionalstringAPI connectivity error information, if available.
NAMETYPEDESCRIPTION
coderequiredstringA static code assigned by the network or payment system.
titlerequiredstringBrief title about the error associated with the status code.
descriptionoptionalstringDescription of the error.
NAMETYPEDESCRIPTION
ErrorMessageoptionalstringA human-readable message that describes the type or source of the error.
TransactionIdoptionalstringA unique transaction ID returned with the response, useful for traceability.
TransactionTimeoptionalstringDate (YYYY-MM-DD) and time (HH:MM:SS) the error occurred.
ServiceErroroptionaloneOfserviceErrorData connectError
NAMETYPEDESCRIPTION
StatusoptionalstringThe status of the health check response.
SourceoptionalstringThe system that produces the health response. The origin of the response can be 'Gateway' or 'Roundtrip.' Roundtrip returns a response from the farthest system involved.
TimestampoptionalstringThe date (YYYY-MM-DD) and time (HH:MM:SS) of response from the API service.
ClientIpoptionalstringThe client IP address the gateway receives from the request.
X-Forwarded-ForoptionalstringThe sequence of the IP addresses for systems between the client and the gateway. Addresses are separated by a comma.
NAMETYPEDESCRIPTION
noYesTypeoptionalstringThis field indicates whether the transaction qualifies for Dodd-Frank.
NAMETYPEDESCRIPTION
countrequiredstringThe count of records that match the initial query.
limitrequiredintegerThe maximum number of records returned in the response.
offsetrequiredintegerThe number of records skipped before the response is returned.
partiesoptionalObjectparty
NAMETYPEDESCRIPTION
namerequiredstringName of the party. This can be an individual, a financial institution, or a beneficiary. The name cannot exceed 140 characters.
accountNumberoptionalstringAccount number of the party.
abaoptionalstringIf the party is a financial institution, this is the ABA number or routing number.
bicoptionalstringThe bank identifier code (BIC) for the party. This is a combination code that identifies the bank, country, location, and possibly the bank branch.
txidoptionalstringThe tax identification number for the party.
adrLineoptionalarrayAn unstructured address line. You can have up to three lines of text.
NAMETYPEDESCRIPTION
coderequiredstringStatus code assigned to each error type.
titlerequiredstringBrief title about the error associated with the status code.
descriptionoptionalstringDescription of the error.
detailoptionalObjectdetail
NAMETYPEDESCRIPTION
requestedServicerequiredstringThe type of payment transaction. The transaction request is valid only for the API products with granted access. Valid values: RTP, WIRE
requestReferencerequiredstringA reference value for the original request that is useful for traceability and reporting. The ID cannot exceed 35 characters.
typerequiredstringFor RTP, the type can show if the transaction is a PAYMENT or a DRAFT. For Wire transfers, the type is always DRAFT. 
requestedValueDaterequiredstringDate (YYYY-MM-DD) the transfer will occur.
originatorReferenceoptionalstringAn additional reference value that is meaningful to the party originating the payment.
sendersReferencerequiredstringA reference value provided by the sender. For outbound payments, this value is the same as the transaction ID. The ID cannot exceed 35 characters.
receiversReferenceoptionalstringA reference value for the beneficiary. This value cannot exceed 140 characters.
bankToBankInstructionsoptionalstringArea to share messages or instructions from one bank to another bank.
ultimateDebitPartyoptionalObjectultParty
debitPartyrequiredObjectparty
debitPartyBankoptionalObjectparty
intermediaryBank1optionalObjectparty
intermediaryBank2optionalObjectparty
intermediaryBank3optionalObjectparty
creditPartyBankrequiredObjectparty
creditPartyrequiredObjectparty
transferAmountrequirednumberAmount of money to transfer in the correct currency format.
transferCurrencyrequiredstringCurrency code for the transfer amount.
externalTemplateNameoptionalstringTBD
customDataoptionalstringThe values for custom data is defined by the client. This free-form text field can contain up to 500 alphanumeric characters. Custom information stays with the transaction through its lifecycle.
NAMETYPEDESCRIPTION
statusrequiredObjectpaymentStatus
transactionIdoptionalstringThe unique ID number associated with the original payment request.
requestReferenceoptionalstringA reference value for the original request that is useful for traceability and reporting. The ID cannot exceed 35 characters.
sendersReferenceoptionalstringA reference value provided by the sender. For outbound payments, this value is the same as the transaction ID. The ID cannot exceed 35 characters.
receiversReferenceoptionalstringA reference value for the beneficiary. This value cannot exceed 140 characters.
debitAccountNumberoptionalstringDebit account number
creditAccountNumberoptionalstringCredit account number
valueDateoptionalstringThe date (YYYY-MM-DD) the transfer occurred.
transferAmountoptionalintegerAmount of money to transfer in the correct currency format.
transferCurrencyoptionalstringCurrency code for the transfer amount.
erroroptionalObjectpaymentError
doddFrankoptionalObjectnoYesType
clearingSystemReferenceoptionalstringEnter a reference value for the beneficiary. This value cannot exceed 140 characters.
NAMETYPEDESCRIPTION
paymentStatusoptionalstringThe status of the payment transaction. Valid values: IN_PROCESS, IN_REVIEW, COMPLETED, FAILED, RETURNED, ERROR, VALID
NAMETYPEDESCRIPTION
statusrequiredObjectpaymentStatus
transactionIdoptionalstringThe unique ID number associated with the original payment request.
requestReferenceoptionalstringA reference value for the original request that is useful for traceability and reporting. The ID cannot exceed 35 characters.
sendersReferenceoptionalstringA reference value provided by the sender. For outbound payments, this value is the same as the transaction ID. The ID cannot exceed 35 characters.
receiversReferenceoptionalstringThe sender reference value from the original request. This is useful for traceability and reporting.
debitAccountNumberoptionalstringThe sender reference value from the original request. This is useful for traceability and reporting.
creditAccountNumberoptionalstringThe sender reference value from the original request. This is useful for traceability and reporting.
valueDateoptionalstringThe date (YYYY-MM-DD) the transferred occurred.
erroroptionalObjectpaymentError
doddFrankoptionalObjectnoYesType
NAMETYPEDESCRIPTION
nameoptionalstringTypically this is the name of the party that instructed the debit party to initiate a payment. This value cannot exceed 140 characters.
NAMETYPEDESCRIPTION
typeoptionalstringThe five-digit global routing code for a foreign financial institution.
idoptionalstringThe identification number associated with the foreign financial institution.

When an error occurs, the paymentTransactionResponse object returns with the paymentStatus of ERROR. Some errors are reported with the standard HTTP error response. Certain violations report with an HTTP 200 response for issues where the API service successfully receives the request, but it encounters errors. KeyBank may include additional information about the error in API-specific error messages.

For more information about errors, see Error handling.

API-specific KeyBank error codes and details are in the error object of the response payload. Issues can be about account restrictions, network timeout, invalid data in the request, etc., and represent a failed payment.

CODEMESSAGE
KEY-0001Not authorized
KEY-0002Not authorized for requested action
KEY-0003Request exceeds authorized limit
KEY-0004Unauthorized for account
KEY-0005Internal use only fields
KEY-0006Not authorized for requested service
KEY-0008NSF
KEY-1000Transformation Error
KEY-1001Invalid Data
KEY-1002Invalid Bank Identifier
KEY-1003Invalid or unknown template
KEY-1004Invalid account
KEY-1005Invalid Currency
KEY-1006Required field missing
KEY-1007Transaction Not Found
KEY-1008Insufficient Funds
KEY-1009Account has restrictions
KEY-1010Duplicate Request
KEY-1011Payor Account Restrictions
KEY-1012Payee Account Restrictions
KEY-3003Payment network timeout. Please retry.
KEY-3004Payment rejected by payment network
KEY-9997Failed payment review
KEY-9998Payment failed during processing
KEY-9999Unknown error

 

API-specific error example

paymentTransactionResponse:
  { 
    "status": "FAILED", 
    "requestReference": "RR-999999-01", 
    "sendersReference": "SR-999999-01", 
    "error": { 
        "code": "KEY-1002", 
        "title": "Invalid Bank Identifier", 
        "description": "Credit Party Bank must be a valid USRTP Participant" 
    } 
}
ReleaseAPI versionChange descriptionImpact
August 20241.2.4
  • Change the name of the Wire Origination API to its more common name, Wire Transfer.
  • Added clarification to type field. For RTP the type can be PAYMENT or DRAFT. For wire transfers, the type will always be DRAFT.
MID
May 20241.2.3
  • KeyClientId is required for all endpoints, including GET calls.
MID
March 20241.2.1
  • Added 'IN_REVIEW' as a valid value for status in the paymentStatus object.
  • Added new parameters to paymentTransactionRequestV1:
    • bankToBankInstructions
    • debitPartyInstructions
    • intermediaryBank1
    • intermediaryBank2
    • intermediaryBank3
    • externalTemplateName
  • Added the clearingSystemReference in the paymentTransactionResponse object.
  • Added the following parameters to serviceErrorData:
    • receiversReference
    • debitAccountNumber
    • creditAccountNumber
  • Changed min/max limits for the following parameters:
    • requestReference and sendersReference changed from maxLength 35 to 32 with a minLength of 1.
    • Added parameter limits for originatorReference with a minLength of 1 and a maxLength of 35.
    • Added parameter limit for transferAmount with a maximum of 18 digits (which is like quintillion).
    • Added parameter limit for accountNumber in the party to a minLength of 1.
    • Added parameter limit for aba to a maxLength of 9 digits.
    • Added parameter limit for debitAccountNumber to a maxLength 34 characters.
HIGH
September 20231.1.5
  • Parameter description updates. This change is for technical content only. The code and operations of the API remain the same.
LOW
July 20231.1.3
  • Released on the Developer Portal.
 

Impact levels

  • LOW: This is a minor change or enhancement that does not alter the operations of the API. Upgrading to the latest specifications is preferable but not required.
  • MID: The previous API version is valid and operates, but does not contain latest enhancements. You need to update your specifications to get these enhancements.
  • HIGH: The previous API version is no longer operable. You must upgrade to the latest specifications to access and use this API product.

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